Frequently asked questions.

Capital Cares Utah is a Salt Lake City nonprofit that distributes donated goods to partner nonprofits across Utah and six neighboring states. Every month, a national retailer donates truckloads of goods. We sort them, then move them through our network of 30 partner organizations that serve people in need.

Yes. Capital Cares Utah is a federally recognized 501(c)(3) not-for-profit organization. Our EIN is 99-1167514. Qualifying donations are tax-deductible.

[PLACEHOLDER: describe relationship — e.g. "Capital Cares Utah was founded by Capital Church and operates as an independent 501(c)(3) nonprofit organization."]

We distribute whatever the monthly donation includes — furniture, clothing, food, household goods, hygiene items, and more. Our partners receive a list of available items each cycle and order what fits their clients' needs.

Our warehouse and main office are in Salt Lake City, Utah. [PLACEHOLDER: street address once confirmed]. We serve partner organizations in Utah, Nevada, Arizona, Colorado, New Mexico, Wyoming, and Idaho.

Apply through our online form on the Become a partner page. We accept applications from 501(c)(3) nonprofits serving people in need in Utah or our neighboring states. We review applications and follow up within [PLACEHOLDER: timeframe].

We partner with 501(c)(3) nonprofits that serve people in genuine need — whether that is housing insecurity, refugee resettlement, food insecurity, domestic violence recovery, or other social services. [PLACEHOLDER: add any additional qualifying criteria]

Each month, partners receive a list of available goods and select what fits their clients' needs. Pickup is at our Salt Lake City warehouse. Partners can schedule their pickup using the partner portal.

[PLACEHOLDER: describe any fees or cost-sharing — e.g. "There is no cost to receive goods. Partners are responsible for pickup and their own distribution logistics."]

Visit our Resources for nonprofits page for order forms, scheduling, and partner support. You can also reach us at [email protected].

Sign up using the volunteer form on our Get Involved page. We have scheduled warehouse shifts where volunteers help sort, stage, and prepare donated goods.

Yes. We love group volunteers. Churches, companies, schools, and sports teams are all welcome. Visit our Group & corporate volunteering page to learn more and request a group shift.

Most volunteer shifts involve sorting and staging donated goods in our warehouse. No experience needed. We provide everything you need when you arrive.

[PLACEHOLDER: describe shift length — e.g. "Shifts are typically 2–3 hours. We have morning and afternoon options most weeks."]

Yes. We accept product donations from businesses. Visit our Donate products page to learn more and contact us to get started.

[PLACEHOLDER: list accepted product categories and any restrictions — e.g. new or gently used goods in good condition: furniture, clothing, household items, food, hygiene products]

Yes. Corporate volunteer shifts are one of the best ways to get your team involved. Visit our Group & corporate volunteering page to request a shift.

Capital Cares Utah is a 501(c)(3) organization (EIN 99-1167514). Qualifying product donations may be tax-deductible. We can provide documentation for qualifying donations. Consult your tax advisor for specifics.

Yes. Capital Cares Utah is a 501(c)(3) tax-exempt organization (EIN 99-1167514). Monetary donations are tax-deductible to the extent allowed by law. You will receive a giving receipt from our donation processor.

[PLACEHOLDER: describe how funds are used — e.g. "Donations support warehouse operations, transportation, staff, and the cost of moving goods to partner organizations. Every dollar goes toward getting goods to people in need."]

Each truck carries at least 50,000 pounds of donated goods and costs approximately $1,000 to sponsor. Sponsoring a truck ensures one full load of goods reaches our partner organizations and the people they serve.

Many employers match charitable donations, which can double or triple your gift's impact. Ask your HR department whether your company has a matching gift program, and whether Capital Cares Utah qualifies. Our EIN is 99-1167514.